Psychological First Aid Role-Play & Training Case Study

Question 1a (40 Marks)

You are a Psychological First Aid (PFA) provider who has been activated after an earthquake struck Taiwan, affecting a group of secondary school students on an overseas school trip.

You will work in pairs, where you will participate in two rounds of role-play with your partner. You will take turns to play the role of a Psychological First Aid (PFA) provider and an affected individual (child or parent).

a. You will receive the specific profile (child or parent) from your T-group instructor. Please keep the details of your profile to yourself. Do not share it with your partner. Please also try to bring the profile to life as best as you can during your role-play, as this can help your partner’s role-play as a provider.

b. As a provider, you will be deployed to either support the affected child (on-site in Taiwan), or their parent (on-site at Changi Airport while waiting to depart to Taiwan). Apply the principles of PFA (Look, Listen, Link) to support them as a provider. None of the affected people you will encounter have life‑threatening injuries.

Each role-play has a time limit of 6 minutes and needs to be submitted as a video recording. You will submit the video in which you played the role of the provider.

Question 1b. (45 Marks)

You will work in the same pairs for this question.

The role-play videos you made are a part of the training programme for new volunteers. The training programme also requires you to create a training deck of no more than 6 PowerPoint slides*.

In the slides: Assess the similarities and differences in the acute stress reactions children and adults may exhibit after a potentially traumatic event. (20 marks)

Illustrate using trauma-informed care principles, analyse strategies in which parents and schools can use to continue supporting children’s recovery after a potentially traumatic event.  (25 marks)

Slides should be informative, coherent, and succinct. They should be created for the purpose of a presentation and not in the format of an essay pasted onto slides. They should also be tailored to the targeted audience (i.e., new volunteers). Design of the slides will not be graded.

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Role play as provider
Leadership role:
The leadership role selected is to act as a PFA provider for parents at Changi.
Approach: As a support provider, the approves that will be followed is analysed using the look, listen and link model as follows:

  • Look: It is important to look for any kind of distress on the face of parents, any confusions or any signs of stress.
  • Listen: To ensure complete support to parents, it is important to listen to them calmly and allow them to express their feelings openly.
  • Link: It is important to connect them to support systems such as psychological help to come up with the stress.

Goal: The goal has been to provide them a kind of reassurance and reduce immediate distress.
Training deck for volunteers
Similarities in acute stress: There are chances of people showing anxiety, fearness and avoidance.
Differences: Children may find it difficult to express their opinion while adults may show anger on withdrawal.
Trauma informed care strategy: It is important to provide consistent reassurance, and adapt a calm behaviour, and provide them professional help wherever required. 

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