Clearly, diagnosis is a critical aspect of healthcare. However, the ultimate purpose of a diagnosis is the development and application of a series of treatments or protocols. Isolated recognition of a health issue does little to resolve it.
In this module’s Discussion, you applied the Clark Healthy Workplace Inventory to diagnose potential problems with the civility of your organization. In this Portfolio Assignment, you will continue to analyze the results and apply published research to the development of a proposed treatment for any issues uncovered by the assessment.
RESOURCES
Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources.
WEEKLY RESOURCES
To Prepare:
- Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
- Review the Work Environment Assessment Template*.
- Reflect on the output of your Discussion post regarding your evaluation of workplace civility and the feedback received from colleagues.(refer below)
- Select and review one or more of the following articles found in the Resources:
- Clark (2019)
- Hover and Williams (2022)
- Lee and Miller (2022)
- McDermott, Bernard, and Hathaway (2021)
*Template completed in the Week 7 discussion should not be submitted with this assignment.
The Assignment (3-6 pages total):
Part 1: Work Environment Assessment (1-2 pages)
- Review the Work Environment Assessment Template you completed for this Module’s Discussion.(attached below)
- Describe the results of the Work Environment Assessment you completed on your workplace.
- Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
- Explain what the results of the Assessment suggest about the health and civility of your workplace.
Part 2: Reviewing the Literature (1-2 pages)
- Briefly describe the theory or concept presented in the article(s) you selected.
- Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
- Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.
Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1–2 pages)
- Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
- Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.
Initial Post for evaluation of workplace civility
The quality and state of health of places of employment cannot be evaluated based on simple gross assessment and an individual’s perception. Solving those cases is not an easy task and it can only be done after a careful and methodical analysis as many hidden problems may be found. The Clark Healthy Workplace Inventory is a standardized approach which may be utilized for identifying several elements of organizational health, including elements of workplace civility (Pugh, & Altmann, 2020). Respect as a component of civil behavior in the place of work is an essential factor in creating a healthy work climate among the human resource. Measures directed at increasing civil behavior can be considered as conclusive; however, their efficiency largely depends on the prospects of their utilization and supervisory mechanisms. The actual data can be obtained using tools such as the Clark Healthy Workplace Inventory tools and this will shed light on the true state of civility and health in the workplace setting.
From the Work Environment Assessment tool that I have filled in and my workplace’s situation, I realized that it received a score of 50-60 out of 100 on the Clark Healthy Workplace Inventory. This implies that as much as there are organizations with structures that foster civil and positive corporate culture there are other sectors that need enhancement. For example, although workers are polite to their counterparts and often give them encouragement, there is sometimes a deterioration of the pleasant environment (Peng, 2023). This assessment suggests that, although my workplace’s civility is moderate, there is still potential to improve the level of respect and support demonstrated more frequently.
One of the incidents that witnessed incidences of rude behavior at my workplace was a fellow team member specifically a team leader who scorned anybody in the team during group discussions. Such a behavior developed an awkward environment for a team, and other members hardly could voice their concern or any thought that was on their mind. In the beginning, useful problem solving was not noticed by the management, while the problem only increased (Peng, 2023). Every now and then, one or two people made complaints to the leadership, and from there, someone initiated a concern-raising meeting. The following action was taken by the management to facilitate the solution; the management called a meeting with the involved parties and set new policies on communication that recognizes the authority of equal respect. This example reveals why intimidation and other forms of incivility must be fought and why procedures meant to foster civility should be properly implemented.
As with any other area, structured tools and assessments serve the purpose of revealing the achievements of organizations in the sphere of workplace health and their shortcomings as well. It allows them to put measures that will advance a particular area lacking, which promotes health and efficiency at the workplace.
References
Peng, X. (2023). Advancing Workplace Civility: a systematic review and meta-analysis of definitions, measurements, and associated factors. Frontiers in Psychology, 14, 1277188.
Pugh, K., & Altmann, N. (2020). A Conversation Tool for Civility and Knowledge Integration.
NURS_6053_Module04_Week09_Assignment_Rubric
| Criteria | Ratings | Pts | ||||
|---|---|---|---|---|---|---|
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This criterion is linked to a Learning OutcomePart 1: Work Environment Assessment *Template, completed in the week 7 discussion, should not be submitted with this assignment · Describe the results of the Work Environment Assessment you completed on your workplace. · Identify two things that surprised you about the results and one idea that you believed prior to conducting the assessment that was confirmed. · Explain what the results of the assessment suggests about the health and civility of your workplace. |
|
45 pts |
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This criterion is linked to a Learning OutcomePart 2: Reviewing the Literature · Briefly describe the theory or concept presented in the article you selected. · Explain how the theory or concept presented in the article relates to the results of your Work Environment Assessment. · Explain how your organization could apply the theory highlighted in your selected article to improve organizational health and/or stronger work teams. Be specific and provide examples. |
|
15 pts |
||||
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This criterion is linked to a Learning OutcomePart 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams · Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment. · Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment. |
|
20 pts |
||||
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This criterion is linked to a Learning OutcomeResource Synthesis |
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5 pts |
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This criterion is linked to a Learning OutcomeWritten Expression and Formatting—Paragraph Development and Organization: Paragraphs make clear points that support well-developed ideas, flow logically, and demonstrate continuity of ideas. Sentences are carefully focused—neither long and rambling nor short and lacking substance. A clear and comprehensive purpose statement and introduction is provided, which delineates all required criteria. |
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5 pts |
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This criterion is linked to a Learning OutcomeWritten Expression and Formatting—English Writing Standards: Correct grammar, mechanics, and proper punctuation. |
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5 pts |
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This criterion is linked to a Learning OutcomeWritten Expression and Formatting: The paper follows correct APA format for title page, headings, font, spacing, margins, indentations, page numbers, running head, parenthetical/in-text citations, and reference list. |
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5 pts |
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Total Points: 100 |
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