Ch 20: Selecting, Developing, and Evaluating Staff Book Reference: Yoder-Wise, P. S., & Sportsman, S. (2023). Leading and managing in nursing (8th ed.). Elsevier. Introduction Nurse leaders are key individuals whose leadership can directly influence quality, safety, service, and satisfaction for patients and frontline nurses. Nurse leaders and managers are really the chief retention officers of a patient care area and have a huge impact […]



