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TASK 4: Responding to challenges
All teams will experience challenges. A key role of the manager is to be able to recognise, respond proactively and overcome challenges.
» TASK 4a
Responding to challenges when managing a team proactively takes resilience and great skills.
The key challenges faced by most managers during their career include resistance to change, conflict between team members, unconscious bias and the challenge of being a member of more than one team.
Complete the table below by explaining:
- the challenges of managing a team
- how you would respond to managing challenges proactively
(Refer to AC4.1 Explain the challenges of managing a team; AC4.2 Explain how to respond to challenges proactively and the Indicative Content for this AC)
» TASK 4b
A team member you manage has a poor record of attendance. In your own words, outline approaches you would use to manage their absence.
(Refer to AC4.3 Outline approaches to absence management and the Indicative Content for this AC)
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