Abstract:
This teaching case study features characters, hospitals, and healthcare data that are all fictional. Upon use of the case study in classrooms or organizations, readers should be able to create a control chart and interpret its results, and identify situations that would be appropriate for control chart analysis. The case is best suited for MBA operations courses and modules, but it also could be used in a hospital setting at a facility that has embraced a continuous improvement philosophy.
Read the entire case study above and answer the questions below using the Case Study Report Template. Do not copy and paste from the video or article.
Lean Six Sigma in the Age of Artificial Intelligence
Check out other references and resources related to the case study. These should be included in the project template you submit.
Discussion Questions:
a. Describe the organization where the problem exists
b. Summarize how the hospital assessed the current process performance.
c. Discuss the critical metrics that were monitored in the case study.
d. In your own words, what is the purpose of control charts in the case study.
e. List the different types of control charts used and the purpose of each.
Attached you will the files containing source information for this case study and a basic template for you to complete and submit your work.
Each case study involves current events related to quality improvement tools applied to processes. I will provide you with the topic and articles that can be found on the internet. This will be followed by discussion questions that I expect you to address in your paper.
The deadline to submit your paper is shown in the syllabus.
1. Download the Case Study and the template and rename it [Student Name]_Case_Study_4.docx.
2. Review the related material provided and focus on how they relate to the discussion questions.
3. Use your own initiative to seek out other sources of information related to this issue to develop further information for your response.
4. Develop your paper on the template provided and respond to the discussion questions in essay format. Do not use cover sheets, table of contents, or any other pages not included in the template.
5. MINIMUM paper length is 3 full pages. (Note: reference list does not count for paper length) 1 inch margins. Arial 12 point font. Double Spaced. All sections included in the template addressed.
6. Submit your completed paper in MS Word format before the due date.
Grading: 15 Points possible
Format – 5 points (1/2 point each)
Met the minimum page requirement (3 pages of case analysis); All pages numbered; Double spaced; 1 in. margins on all sides; Uses Arial font; 12 pt. font; Includes all required sections; No extra spacing between paragraphs; No indentations. All text flush with left margin.; Student name single line in the header margin
Content – 10 points
1-4 points – Poor
5-6 points – Satisfactory
7-8 points – Good
9-10 points – Excellent
