Select two companies of interest, one manufacturing company (e.g., a shoe company) and one service company (e.g., a technical support company). Provide a brief summary of each company including compelling evidence illustrating the company is either a manufacturing

Select two companies of interest, one manufacturing company (e.g., a shoe company) and one service company (e.g., a technical support company). Provide a brief summary of each company including compelling evidence illustrating the company is either a manufacturing
  • Description

A foundation of operations in both manufacturing and service environments is vital in order to drive inefficiencies and examine ways to achieve greater supply chain integration with suppliers and customers. In this assignment, you will compare one manufacturing and one service driven company through creating visual representations of how the product or service is created and delivered, accompanied by a written summary.

Select two companies of interest, one manufacturing company (e.g., a shoe company) and one service company (e.g., a technical support company). Provide a brief summary of each company including compelling evidence illustrating the company is either a manufacturing or a service company. Avoid selecting a company that could be arguably both.

Manufacturing

Research the manufacturing process for the selected company. Create a manufacturing process map. Explain the elements of infrastructure for the manufacturing company using flow charts and be sure to provide a key. Cite three to five sources to support your process map.

Service

Research the service process for the selected company. Create a service process map. Explain the elements of infrastructure for the service company using flow charts and be sure to provide a key. Cite three to five sources to support your process map.

Summary

Provide a 750-1,000-word summary describing the differences and similarities between manufacturing and service environments. For each company, identify if customer-introduced variability is available. If not, how would you implement flexibility for customer-introduced variability? How will a deep understanding of both manufacturing and service environments help you in your future or current career? Provide an example.

Prepare this assignment according to the guidelines found in the APA Style Guide. An abstract is not required.

This assignment uses a rubric (SEE BELOW). Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

RUBRIC

Manufacturing and Service Process Maps

 1 Unsatisfactory 0.00%2 Less than Satisfactory 74.00%3 Satisfactory 79.00%4 Good 87.00%5 Excellent 100.00%
70.0 %Content 
25.0 %Manufacturing Process MapThe manufacturing process map is absent, inappropriate, or irrelevant. Supporting sources are not present.The manufacturing process map makes weak connections with several gaps. Some supporting sources are present but do not show an understanding of the content.The manufacturing process map makes connections at a cursory level and contains minimal gaps. Supporting sources show some understanding of the content.The manufacturing process map makes meaningful connections, contains no gaps, and is clear and integrated. Supporting sources illustrate an understanding of the content.The manufacturing process map makes meaningful connections, contains no gaps, and is thorough and well integrated. Supporting sources illustrate a deep understanding of the content.
25.0 % Service Process Maphe service process map is absent, inappropriate, or irrelevant. Supporting sources are not present.The service process map makes weak connections with several gaps. Some supporting sources are present but do not show an understanding of the content.The service process map makes connections at a cursory level and contains minimal gaps. Supporting sources show some understanding of the content.The service process map makes meaningful connections, contains no gaps, and is clear and integrated. Supporting sources illustrate an understanding of the content.The service process map makes meaningful connections, contains no gaps, and is thorough and well integrated. Supporting sources illustrate a deep understanding of the content.
20.0 %SummaryA summary describing the differences and similarities between manufacturing and service environments is absent, inappropriate, or irrelevant.A summary describing the differences and similarities between manufacturing and service environments process is weak or marginal with gaps in presentation. An example is not provided.A summary describing the differences and similarities between manufacturing and service environments process is provided but at a cursory level. An example is provided.A summary describing the differences and similarities between manufacturing and service environments process is clear and integrated. An example is provided that illustrates an understanding of the content.A summary describing the differences and similarities between manufacturing and service environments process thorough and well integrated. An example is provided that illustrates a deep understanding of the content.
20.0 %Organization and Effectiveness 
7.0 % Thesis Development and PurposePaper lacks any discernible overall purpose or organizing claim.Thesis is insufficiently developed or vague. Purpose is not clear.Thesis is apparent and appropriate to purpose.Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose.Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.
20.0 %Organization and Effectiveness 
8.0 %Argument Logic and ConstructionStatement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses non-credible sources.Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility.Argument is orderly, but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis.Argument shows logical progressions. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative.Clear and convincing argument that presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.
20.0 %Organization and Effectiveness 
5.0 %Mechanics of Writing (includes spelling, punctuation, grammar, language use)Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction is used.Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) or word choice are present. Sentence structure is correct but not varied.Some mechanical errors or typos are present, but they are not overly distracting to the reader. Correct and varied sentence structure and audience-appropriate language are employed.Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of effective sentence structures and figures of speech.Writer is clearly in command of standard, written, academic English.
10.0 %Format 
5.0 % Paper Format (use of appropriate style for the major and assignment)Template is not used appropriately or documentation format is rarely followed correctly.Appropriate template is used, but some elements are missing or mistaken. A lack of control with formatting is apparent.Appropriate template is used. Formatting is correct, although some minor errors may be present.Appropriate template is fully used. There are virtually no errors in formatting style.All format elements are correct.
5.0 %Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)Sources are not documented.Documentation of sources is inconsistent or incorrect, as appropriate to assignment and style, with numerous formatting errors.Sources are documented, as appropriate to assignment and style, although some formatting errors may be present.Sources are documented, as appropriate to assignment and style, and format is mostly correct.Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.
100 % Total Weightage 

Select two companies of interest, one manufacturing company (e.g., a shoe company) and one service company (e.g., a technical support company). Provide a brief summary of each company including compelling evidence illustrating the company is either a manufacturing
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