Paragraph 1: explain the problem or situation. Make this paragrph 5-7 lines in length.
Paragraph 2: give the bad news and present alternatives. Make this paragraph 5-7 lines in length.
Paragraph 3: give a sincere goodwill ending. This paragraphy only needs to be 2-3 lines in length.
Customer’s address: 225 Wesley Avenue, Oak Park, IL 60302.
Business address: Kelly Green Store, Inc., 137 West Lake Street, Chicago, IL 60601.
(12-point Calibri or Times New Roman font is used and 1.0 spacing)