MRD403_Assessment Brief_Reflection Portfolio_Week 10 Page 1 of 6 ASSESSMENT BRIEF Subject Code and Name MRD403: Management of Rooms Division


MRD403_Assessment Brief_Reflection Portfolio_Week 10 Page 1 of 6

ASSESSMENT BRIEF
Subject Code and Name MRD403: Management of Rooms Division
Assessment Reflective Portfolio
Individual/Group Individual
Length 3,000 words
Learning Outcomes This assessment addresses the following subject learning
outcomes:
a) Undertake and critically reflect upon the rooms division
supervisory functions.
b) Assess a hotel business using management theories,
concepts and business performance tools to measure, review
and evaluate the essential issues in rooms division
management.
c) Evaluate the principles of cost control and the necessary
resources for rooms division.
d) Critically reflect upon safety and security measures
practiced in rooms division of hotels, and external threats
e) Assess the importance and application of technology in
rooms division, specifically the operation of the Opera
Management System
Submission By 11:55pm AEST/AEDT Week 10
Weighting 35%
Total Marks 100 marks
Context:
The major assessment for this unit is a Reflective Portfolio. A portfolio is an organised collection of
student work designed to represent students’ efforts and academic achievements over a period of
time, in this case over a period of one term. The main purpose of this portfolio is for you to reflect
upon what you have achieved and learnt throughout the term in this unit. Reflecting on your
experiences will in turn give you the ability to implement the skills developed during your time.
Whereas traditional academic projects expect students to be objective and impersonal, a Reflective
Portfolio asks students to highlight their own personal perspectives, opinions and feelings. It provides
an honest summary of the work undertaken and the skill sets that were developed.
MRD403_Assessment Brief_Reflection Portfolio_Week 10 Page 2 of 6
Instructions:
Throughout this term, you will learn about the different elements of Rooms Management in both
theory and practical application. Students are required to complete a 3,000-word Reflective Portfolio
based upon each week / topic presented in this unit.
The Reflective Portfolio is a mean to review what you have learnt on a weekly basis, how concepts
have related to your past experiences, how concepts could be applied to enhance your performance
as a hotel leader, challenges and areas of confusion and other thoughts / opinions relating to your
weekly learning experience. It is also recommended that the unit learning outcomes are reflected
upon for each entry.
Format/Structure:
To complete this task, you will need to complete nine (9) journal entries. There is no specific
requirement for you to follow a specific structure in the format of your journal, however a suggested
format is provided below.
 Avoid presenting descriptive information or explaining the meaning of each learning outcome.
 You can refer to yourself as ‘I’ or use ‘the author’ to maintain an academic tone. Either way,
ensure your major ideas are supported by research and use proper paragraphing.
 To complete this task, you will need to frame your reflections using a minimum of 12 credible
sources, derived from academic textbooks and journal articles.
 Cite your sources appropriately using APA 6th Edition Referencing and Academic Writing Guide
on SharePoint.
 An introduction and conclusion are recommended, but not essential.
 A TUA assessment cover sheet must be attached to your journal.
Applied Learning reflection should not be included in this document; this portfolio is to be primarily
about the lecture topics. Your previous work history relating to hotels is encouraged to be added to
complement your reflection of learning.
MRD403_Assessment Brief_Reflection Portfolio_Week 10 Page 3 of 6
Submission Instructions:
Submit your Reflective Portfolio via http://www.turnitin.com in electronic form as a word-processed
file. The Learning Facilitator will provide feedback via Turnitin, which can be viewed online. All grades
will be posted in Paradigm.
MRD403_Assessment Brief_Reflection Portfolio_Week 10 Page 4 of 6
Assessment Criteria:
Your submission will be graded against the following criteria:
1. Analysis and application of new knowledge
2. Depth of reflection appropriate to the weekly topics
3. Understanding, knowledge of, and engagement with the learning outcomes.
4. Clarity of communication (including spelling, punctuation, grammar and referencing
according to APA 6th edition referencing)
MRD403_Assessment Brief_ReflectionPortfolio_Week 10 Page 5 of 6
Learning Rubric: Assessment

Assessment Criteria Fail
(Unacceptable)
0-49% Pass
(Functional)
50-64% Credit
(Proficient)
65-74% Distinction
(Advanced)
75 -84% High Distinction
(Exceptional)
85-100%
Knowledge and
understanding of
learning outcomes
(25%) Limited understanding
of required concepts
and knowledge
Key components of the
assignment are not
addressed. Knowledge or
understanding of the field
or discipline.
Resembles a recall or
summary of key ideas. Thorough knowledge or
understanding of the
field or discipline/s.
Supports personal
opinion and
information
substantiated by
evidence from the
research/course
materials.
Demonstrates a capacity
to explain and apply
relevant concepts. Highly developed
understanding of the field or
discipline/s.
Well demonstrated capacity
to explain and apply relevant
concepts. A sophisticated
understanding of the field or
discipline/s.
Mastery of concepts and
application to new
situations/further learning.
Excellent demonstrated
capacity to demonstrate,
explain and apply relevant
concepts.
Depth and analysis of
reflection
(30%) Presents description (i.e.
recounts experience)
with no attempt to
analyse or draw
meaning from this
experience.
No attempt is made to
move beyond own
experience or to extend
understanding through
other positions or points
of view. Draws out some key
learnings. The analysis
focuses primarily on
basic knowledge.
Other positions/points
of view are not a feature
of the discussion.
There is some evidence
of work undertaken but
little focus on skill sets that
were developed or benefits
to a hotel leader. Experiences related to
the topic are presented
effectively using the
students own personal
perspectives, opinions
and feelings
The description provides
an adequate focus for
further reflection. It
includes a reasonably
thorough statement of
thoughts and opinions. Dialogic reflection. The
reflection is analytical or
integrative, linking factors
and perspectives around
weekly content.
Demonstrates a capacity to
draw on past and current
work experience to engage
with weekly content.
Demonstrates the ability to
reflect on what has been
achieved and learnt
throughout the unit. The reflection is analytical or
integrative, clearly linking
factors and perspectives
around the weekly content.
Identifies developments in
thinking and formulates
conclusions and a substantial
position regarding own
knowledge and experiences as
it related to the various
topics.
This position is
supported with relevant
MRD403_Assessment Brief_ReflectionPortfolio_Week 10 Page 6 of 6

experience and insightful
analysis of own and others’
points of view.
Analysis and application
of new knowledge
(25%) Analysis mostly absent;
lack of understanding of
concepts from readings or
just mentioning the terms
without showing
understanding. Use of terms relevant to
analyse the subject matter,
showing some
comprehension but only a
generalist understanding. Identifying different
perspectives; discussing
them and identifying the
differences between
them. Using concepts
with a good
understanding Thoroughly developed and
creative analysis and
synthesis of major theories
and compared alternative
methods/techniques for
obtaining data. Discussing different
perspectives, integrating the
relations between them and
extracting implications from
differences and similarities,
appropriate to the topic.
Clarity of
Communication
(20%) Meaning is consistently
obscured by errors in
communication of ideas,
including errors in
spelling, grammar,
punctuation.
References are not cited
appropriately using APA6
style. Mainly descriptive writing.
There is little discussion
beyond description.
The mode of
communication is generally
coherent; expression is
generally clear; no
persistent errors in spelling,
punctuation, or grammar.
Demonstrates use of
credible and relevant
research sources to support
and develop ideas. Information, arguments
and evidence are well
presented with mostly
clear flow of ideas and
arguments.
Care is taken to ensure
accuracy of punctuation,
spelling, and
grammatical structure.
Demonstrates consistent
use of credible and
relevant research
sources to support and
develop ideas. Information, arguments and
evidence are very well
presented; the presentation is
logical and clear.
The work is fluent and
demonstrates confidence
with the material; the method
and style of presentation is
entirely appropriate, as are
vocabulary and syntax.
References are integrated
successfully, making accurate
use of APA6 style. The work is extremely well
written, logical with a clarity
and maturity of presentation.
There is a clear flow of ideas
and information with little to
no ambiguity.
Demonstrates expert use of
high-quality, credible and
relevant research sources to
support and develop
arguments and position
statements. Shows extensive
evidence of reading.
References are embedded
expertly in the flow of
information and ideas.
Flawless use of APA6 style for
all forms of referencing.

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