interpersonal communication


Answer first question using words and ideas from text.

this is the text: Wood, J. T. (2016). Interpersonal communication: Everyday encounters (8th ed.). Boston, MA: Cengage Learning. ISBN: 9781285445830

CH. 6

Q 6.3. Describe an experience where someone was displaying poor listening skills when you were trying to communicate an important message and explain what kind of listening was occurring (listening for information or listening for support).  Describe the behaviors of this person using terms from Chapter 6 of your textbook.  Do you think they were displaying any of the barriers to effective listening?  Were they displaying any non-listening behaviors?  How did this persons ineffective listening behavior make you feel?  What was your reaction to their behavior?

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