This essay explores how digital technologies optimize supply chain management through the framework for digital transformation. It highlights key components and showcases Malaysian industries and companies that have embraced this approach.
Explanation of the Framework
The digital transformation in supply chain management is propelled by a set of crucial elements within the framework. These elements encompass connectivity, data analytics, automation, collaboration, and customer centricity (Alicke et al., 2016; Gezgin, E., et al., 2017)
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