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Assessment 1
Part A – Written or Oral Questions
This assessment task will assess your understanding of what all of the
above means in a leadership role.
Answer the following questions
1. Why is it important to establish linkages between organisational objectives,
values and standards to the responsibilities of relevant groups and
individuals when setting goals in the organisation? (10 marks)
2. What is the relationship between media and language used when
communicating organisational mission and goals to staff? Give an example.
(10 marks)
3. When there is a goal to achieve, explain the importance of stating
expectations clearly to staff in a language easy to understand to ensure
commitment to the given goal? (10 marks)
4. When an incident occurs in the organisation (e.g., accident, scandal),
explain why it is important to communicate results clearly to relevant
groups and individuals involved? (10 marks)
5. Discuss the importance of (45 marks)
a. Leaders as role-models in the workplace
b. Workplace culture
c. Change management in the workplace
d. Workplace consultation and communication
e. Decision-making and risk management
f. Public relations
g. Business ethics
h. Leadership styles
i. Professional development
Assessment 1
Part B – Case Study
You are the training manager at FoodStuff, a chain of popular fast-food
restaurants in Australia. You are planning to organise a 20-hour management
training program for 20 shift supervisors. To accomplish the task, you need to
assign 3 trainers who will alternately complete the training program within a
3-week period. These trainers should be supervisors themselves and have been
in the company for a total of 5 years on average.
Your tasks
1. Write accountabilities and responsibilities for the three management trainers
you are appointing (10 marks)
2. List all the resources these trainers will require to accomplish their tasks
successfully (10 marks)
3. Design a support system for the trainers to help them perform their
responsibilities more effectively (10 marks)
4. As a manager, explain how you are going to accomplish the following:
• Create a positive workplace environment (5 marks)
• Encourage teams and individuals to develop innovative approaches to
the performance of work in the workplace (5 marks)

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