After all your production planning analysis, you have been asked to prepare a Quality Management Planning Strategy for management and employees.
Using course materials and other resources, develop a strategy document with the following action items:
Identify the overall Quality Management Process (TQM, ISO 9000, Six Sigma) the company will use, and explain the rationale for such change. Be aware of industry requirements (i.e. service operations are different from manufacturing, and each process may offer specific advantages for a specific industry). Describe how you will implement the process in the company (make any necessary reasonable assumptions you need with the scenario, such as company organization or structure).
Once you identify and explain the process, outline the specific tools and techniques the company will use for quality management. Consider the usefulness of all the charting and statistical quality metric techniques and identify which ones it should use.
Develop a communications memorandum to the factory workers announcing these changes and explaining the value of them. Remember, quality management principles all focus on employee involvement and continuous improvement.
Individual Project Rubric
Deliverable requirements addressed; understanding of material and writer’s message and intent are clear.
Scholarly research that supports the writer’s position is properly acknowledged and cited. Direct quotations may not exceed 10% of the word count of the body of the assignment deliverable (excluding title page, abstract, or table of contents if used and tables, exhibits, appendices, and reference page). Inclusion of plagiarized content will not be tolerated and may result in adverse academic consequences.
Critical thinking: Position is well-justified, there is logical flow, and there are examples.
Structure: Includes introduction and conclusion, proper paragraph format, and reads as a polished, academic paper or professional presentation, as appropriate for the required assignment deliverable.
Mechanical: No spelling, grammatical, or punctuation errors.
APA: Deliverable is cited properly according to the APA Publication Manual (6th ed.).
Please submit your assignment.
For assistance with your assignment, please use your text, Web resources, and all course materials.